“We are very proud to start the year receiving the Five Star
Award. It leaves us satisfied and confident that the experience, products, and
services we provide our customers are the best and deserved their vote of
confidence, encouraging us to always do more and better”, says Paulo Pinto,
Head of Country of the Europcar Mobility Group in Portugal.
The Five Star Award evaluated 1,081 brands, in 197
categories, over nine months, with the 181 winners of this 9th edition of the
Five Star Award having been selected based on the evaluation of more than
325,000 consumers.
These awards measure the degree of satisfaction that
products, services, and brands give to their users, based on criteria such as
Satisfaction, Price-Quality Relation, Purchase Intention or Recommendation,
Trust in the Brand, and Innovation.