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According to the head of the Irish airline, cases of violence on board have increased this summer, with incidents occurring every week due to a combination of alcohol with "powder and tablets".
"It's not that easy for airlines to spot people who are drunk at the boarding gate, especially if they're boarding with two or three other people. As long as they can stand up and mingle, they can get through. Then, when the plane takes off, we see the bad behaviour," said O'Leary, in The Telegraph.
"We don't allow people to drive drunk, and yet we continue to put them on planes at 33,000 feet," he said.
For the CEO of the low-cost airline, the number of assaults between passengers could decrease if the sale of more than two alcoholic drinks per boarding pass was prohibited.
"Airports are opposed to this measure and say that their bars don't serve drunk passengers. But they serve the relatives of drunk passengers," he said, adding that flights from the United Kingdom are particularly prone to violence, especially in so-called "party destinations".
O'Leary assured that the measure "will not affect the profits" of airports, because "bars can continue to sell their drinks and food".
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Alcohol sales need to be banned from airports; that's a serious security threat for all passengers and crew. The EU or Portugal should pionneer.
By Diogo F. from Lisbon on 28 Aug 2024, 15:23
Ryanair should sort its own staff out before they look at passengers. In December 2019, I was given abuse by a Ryanair employee at Lisbon airport, who called me 'crazy' and 'stupid'. That's not how you speak to customers or passengers. I took a picture of her waving her finger at me, threatening to 'get me at the gate'.
When I complained, all Ryaniar had to say was they'd passed my complaint to one of their airport managers. I never got an apology or further response.
So much for Ryanair's customer service. This is the type of people they employ.
By Billy Bissett from Porto on 29 Aug 2024, 12:10
My wife and I had the misfortune to fly to Lisbon on a Ryan Air flight which had two groups of drunken revelers, one Stag group and one Hen group, their collective behavior was disgusting. This was the weekend that Portugal was getting ready to lock down for Covid. Most of people in both parties had obliviously been drinking and the foul language being used was out of order and it was not just the men. The crew staff did caution both groups but still kept selling them alcohol which did not make sense to me. On arrival I watched on of these Louts attempt to walk to the public toilets in the airport, but he was so drunk that every step he took forward he took three to the left or right. When we got to our hotel my wife sent an email of complaint, but it is now 2024 and she is still awaiting an answer. Needless to say we have not flown with Ryan Air since.
By Steve Robertson from UK on 30 Aug 2024, 07:39