Since 8 May, Meta has removed the end-to-end encryption option for Instagram direct messages. Until now, the feature was optional and had to be manually activated by users in private conversations.

When enabled, only the sender and recipient could access the content of messages, meaning that not even Meta itself could view conversations.

According to a company spokesperson quoted by The Guardian, the decision was linked to low usage of the feature: “Few people were opting for end-to-end encrypted messaging in DMs, so we’re going to remove this option from Instagram in the coming months,” the spokesperson said.

Meta added that users who wish to continue sending end-to-end encrypted messages can still do so through WhatsApp, which is also owned by Meta.

Changes for Instagram users

The removal of the feature means Meta will now have technical access to the content of messages exchanged through Instagram direct messages.

Previously, users could choose to activate end-to-end encryption, which protected conversations using unique digital keys associated with the sender’s and recipient’s devices.

How end-to-end encryption works

End-to-end encryption is a security system that ensures only the participants in a conversation can read messages or access calls.

When a message is sent, it is encrypted on the sender’s device and can only be decrypted on the recipient’s device. This prevents third parties, including the platform itself, from accessing the content of conversations.

While the feature had to be manually enabled on Instagram, end-to-end encryption remains active by default on WhatsApp.

Debate over privacy and online safety

Meta said the decision to remove the feature was based on low usage, but the move is expected to reignite debates around privacy and security on digital platforms.

Privacy organisations have long argued that end-to-end encryption is essential for protecting communications involving journalists, activists and individuals in sensitive situations.

At the same time, child safety groups and law enforcement agencies have criticised encrypted messaging systems, arguing that they can make it more difficult to detect crimes such as child sexual abuse and online grooming.

Institutions including the FBI, Interpol and authorities in the United Kingdom and Australia have previously warned that encryption can limit criminal investigations and the protection of minors online.

Meta’s decision once again highlights the ongoing debate between digital privacy and online security, with critics arguing the removal reduces user protection, while the company maintains that encrypted messaging remains available through WhatsApp.