In a statement published by Publituris, AirHelp highlights that, despite the problems continuing, “the disruption rate has improved with delayed or cancelled flights falling to approximately 32%”, compared to 36% in the same period last year.

According to data from AirHelp, of the 18 million passengers who boarded a flight from a Portuguese airport between January and July, 68% saw their journeys take place on time.

However, not everything went smoothly and, according to the airline rights company, “more than five million people saw their flights interrupted” and, although most cases correspond to minor delays that do not involve financial compensation, “more than 316 thousand people are eligible to receive compensation for a delay of more than three hours, for the cancellation of their flight or for the loss of a connection caused by the delay of the first one”.

AirHelp data also shows that, in the first seven months of the year, 35% of the more than 39 thousand flights operated by TAP suffered some type of disruption, which had an impact on the travel of around two million passengers.

In terms of airports, Lisbon stands out as the airport that dealt with the most delays and cancellations, since of the nine million passengers who passed through this airport up until July, 37% saw their flights depart late or were cancelled.

Faro airport was the most regular and, according to figures from AirHelp, of the more than two million passengers who boarded a flight at this airport, only 22% experienced some kind of disruption. In Porto, in turn, 25% of the nearly four million passengers suffered disruptions.