A Personal Approach to Property Management

What began as a small, home-based venture has grown into a thriving business. Despite this growth, Rental Valley has retained the personal touch that Niels and Viv valued from the start. Their focus on fast, clear communication and real-time financial transparency sets them apart in a market where clients often feel overlooked. "We didn’t want to become just another faceless company," Viv says. "Even though we manage over 500 properties now, we treat each homeowner like they’re still sitting at our kitchen table with us."

The personal approach still defines Rental Valley today. Whether managing one property or hundreds, clients feel a direct connection with the team.

Expanding the Property Success Formula to Portugal

By 2018, Rental Valley had expanded from the Netherlands to Portugal’s Algarve region, a move that demonstrated the scalability of their unique approach. “We saw that our personal and fast approach worked really well, especially for homeowners who are using their property only a few weeks per year,” Niels explains. The company’s growth didn’t come at the expense of service quality—in fact, it allowed them to innovate further.

Game-Changing Pricing System

Niels developed an in-house pricing system that allows for 'micro-pricing', fine-tuning rental rates to maximise revenue. This attention to detail has helped Rental Valley’s clients outperform the market by 17% on average. “Every day, I dedicate time to adjusting prices to ensure we are maximising the income for the owner of the property,” Niels says.

The Rental Valley Difference

Transparency is at the heart of Rental Valley’s operations. Clients have access to an online system that provides real-time financial insight, showing exactly where every euro is going. This level of openness has fostered trust and loyalty; 97% of their clients stay with Rental Valley year after year, with only 3% leaving—most of them because they’ve sold their properties.

Committing to Clear Client Communication