In a statement, Alibaba Cloud said the new hub, which opened
in partnership with Teleperformance, will provide after-sales support to 88
countries in the three regions.
The director general of Alibaba Cloud's international
technical service, Li Jin, said that the Porto centre "represents a
further strengthening of the technical support capacity abroad" for the
Chinese company.
The centre will help Alibaba Cloud “serve foreign markets
more efficiently and smartly,” Li Jin added.
The Porto service centre is the first of three international
centers that the company has decided to create. The other two, in Mexico City
and the Malaysian capital, Kuala Lumpur, are expected to open later this year.
Alibaba Cloud stressed that the three cities are “local
information technology hubs with rich talent pools, convenient for creating
large service centres with multilingual capabilities”.
The president of the international unit of Alibaba Cloud,
Yuan Qian, stressed that the new centres will help the Chinese company to
better “understand and respect the data security rules of different countries”.
Alibaba Cloud is part of the Chinese technology group
Alibaba.