When it
comes to the future, Ivan Gomes, told The Portugal News that they have
hopes to “expand the restaurant and to reshape and modernise its interior.”
With Ivan adding “That is not to say that it is too traditional but our décor
is traditional and needs updating, which is why we are putting in place, that
second step.”
Ivan went
on to explain that they hope to expand their current terrace dining area, “We
have a wonderful terrace, which is mainly used in the Summer, but that, unfortunately, has a capacity limit which we would like to extend.”
“We are
reinventing Figueiral restaurant, and through our conquests, such as gaining a
new image for the restaurant and the positioning of the brand, it is clear that
we want to reach more customers and restaurant critics. We would like more
people to come and get to know Figueiral Restaurant and all that we have to
offer because we have a lot to give.”
Ivan also
told The Portugal News that the Algarve has a huge problem with
seasonality, “I believe that in order for our restaurant to work to its maximum
potential we need to receive clients all year round and not just in the peak
seasons, especially due to the sheer size of the restaurant and staff.”
Adding that
“We have definitely grown in loyal customers over the years but we have not
reached our full potential, we can always do more and we have the possibility
to reach more customers.”
“We are not
a fine dining house, we are not aspiring to have a Michelin star, however, we
have changed over the years in the way that we present our plates.” With Ivan
affirming that “Figueiral’s core business focuses on authenticity on the
familial side, with clients being warmly welcomed and are made to feel like
they are in a familial environment.”
Standing
out from the crowd
Quality is
something that Figueiral take very seriously, “We have great respect for the
customer and the dishes we are serving. So, for us the priority is that the
customer leaves satisfied and comes back due to our excellent service, quality
of our product and most of all that we are good value for money with what we
are serving.” With Ivan adding that “The worst customer we can have is the customer
who says everything is fine but never comes back so we do focus our attention
on making sure we can welcome repeat customers.”
For
reservations, please contact +351 289 395 558, info@figueiral.pt or visit www.figueiral.pt.
Following undertaking her university degree in English with American Literature in the UK, Cristina da Costa Brookes moved back to Portugal to pursue a career in Journalism, where she has worked at The Portugal News for 3 years. Cristina’s passion lies with Arts & Culture as well as sharing all important community-related news.